Refund Policy – stubbsslippers.com
1. Return Eligibility
We accept returns within 30 days of delivery for:
- Unworn slippers (no signs of wear)
- Original packaging and dust bags included
- All tags still attached
2. How to Return
- Request Authorization: Log in to your account at stubbsslippers.com
- Prepare Package: Use original box and protective packaging
- Attach Label: Include the prepaid return label (US orders only)
- Drop Off: At any UPS location
3. Refund Process
- Processing time: 5-7 business days after we receive your return
- Refund issued to original payment method
- Shipping costs non-refundable
4. Special Conditions
Cannot return:
✗ Monogrammed/customized slippers
✗ Final sale items
✗ Slippers with scuffed soles
5. International Returns
- Customer pays return shipping
- Must declare as “Returned Goods” on customs forms
- Original duties/taxes not refundable
6. Damaged/Defective Items
Contact us within 48 hours with:
- Order number
- Clear photos of defects
- We’ll provide expedited replacement
For step-by-step guidance: Visit our Returns Portal at stubbsslippers.com.
(Updated: [Date])